A-1 Couriers offers dependable, same day delivery of small and large packages, envelopes and home health and laboratory material. We are based in North Knoxville and service a wide area of East Tennessee as well as Kentucky, North and South Carolina, Georgia and Alabama.
We will come to your location, pick up your package and deliver it to its final destination providing you with hand delivery to a specific person when necessary and proof of delivery upon completion of the trip.
Turnaround time for non-rush or stat delivery is 3-5 hours depending on the delivery radius. These times are a “worst case” however as we try to provide immediate service whenever possible. Rush and stat trips are given priority and are made as quickly as distance, weather and traffic conditions will allow- usually 25 to 90 minutes within a 50 mile radius of Knoxville.
A-1 Couriers services many members of the home health/infusion industry as well as handling lab sample pickup to and from virtually every major hospital in East Tennessee. We also take care of medical records transport for a number of physicians offices and clinics. We can take care of your routed, daily trips that require turnaround in a narrow time window as well as on-call orders on a frequent or not-so-frequent basis.
Drivers are aware that we represent your company as we are executing your deliveries and all our personnel are required to be well-mannered and professional in their interactions. Despite identification it is not unusual for a client or home health patient to assume we are employees of the company for whom we are delivering and it is important for you to know that we take that responsibility seriously.
Our drivers are familiar with the current HIPAA regulations and the privacy issues inherent with that. Signatures are obtained from the patient themselves whenever possible and no material or records are delivered to someone other than the patient or immediate family member without approval from the client.
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